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Case Studies

Test Content to Create Best Layout to Boost Email Revenue, Conversions, CTRs

SUMMARY: Mixing educational content with product promotions to boost sales is common. But where you place the content in your email design can make a difference.

Check out how an eretailer tested placements for informational and promotional content in their email layout. In three simple steps, they increased email revenue by 15% and lifted conversions and clickthroughs. read the complete case study

How To

Sharpen Your Autoresponder Program to Retain Customers, Boost Revenue

SUMMARY: Emailing recent customers a few product suggestions after a purchase encourages repeat sales. How do you capture even more revenue after you have an effective automated system in place?

Find out how an eretail team tweaked an award-winning post-purchase email campaign to boost revenue per subscriber and the number of repeat customers. Includes sample emails and key factors. read the complete article

Interviews

How Zappos.com Grew So Big So Fast - 10 Strategies Behind Their Success

SUMMARY: Only seven years ago, revenue at Zappos.com was a paltry $1.6 million. This year, the online shoe retailer will reach $800 million, and they expect to top $1 billion in 2008. Discover the secrets for such phenomenal growth in our interview with their CEO.

Includes answers to why:
-> They offer no-cost return shipping
-> They tested and stopped using discounts and ecoupons
-> They walked away from drop-shipping even though it produced 25% of their revenue read the complete interview

Articles

Special Report: Marketing During an Economic Downturn - New Data & Key Insights

SUMMARY: We’re seeing the signs: consumer spending is down, the stock market is on a roller coaster and everyone is using the “R” word.

In part 1 of a two-part Special Report, we reveal 8 new data charts and 10 key insights for B-to-B and consumer marketers, including:
- Whose marketing budgets are shrinking the most
- What tactics are getting the biggest budget increases
- Your CFO's view on the budget read the complete article

Blog Posts

‘Tis the Season for Special Opt-outs!

While this is just one consumer’s complaint, it’s something to think about. “Rob” recently was quoted in a Consumerist post about how Amazon ruined his wife’s surprise Christmas present by sending email recommendations relevant to the gift he purchased.

His wife saw a subject line referring to the surprise gift (a TomTom GPS) on the couple’s shared Google homepage enabled with an iGoogle email widget showing recent emails.

I suppose one could argue that it’s... read the complete blog post
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